guidelines
Shipping Policy
Processing Time
All orders are processed within [X] business days.
Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties, and Taxes
atelier__schmidt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
atelier__schmidt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Return & Refund Policy
No Returns or Exchanges
Due to the nature of our unique and limited edition art pieces, we do not accept returns or exchanges. All sales are final.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [your email] with your order number and details of the product. We will address these on a case-by-case basis but will strive to resolve the issue promptly.
payment methods
Credit and debit card
PayPal
Offline payments
Terms and Conditions
Intellectual Property and Copyright Notice
Contact Information
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.
Modification of Terms
atelier__schmidt reserves the right to modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on the website.
Product Descriptions
We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Pricing
Prices for our products are subject to change without notice.
Copyright
All content included on this site, such as text, graphics, logos, images, and digital downloads, is the property of atelier__schmidt and protected by international copyright laws.
Trademarks
The trademarks, logos, and service marks displayed on this site are registered and unregistered Trademarks of atelier__schmidt. Nothing on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark without the written permission of atelier__schmidt.
All Rights Reserved
All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by atelier__schmidt.
Design Protection
The designs of our art pieces are protected by design rights. Unauthorized reproduction or use of our designs is strictly prohibited and will be pursued to the full extent of the law.
For any questions regarding our policies, please contact us at:
Email: [your email]
Phone: [your phone number]